What drives the behavior of corporations? Is it purely the pursuit of profit? If asked, many would confirm they are in business to make money, but they do have standards of behavior as shown by their mission statement or code of conduct.
Remember Google’s “Don’t be evil”? That justly famous piece of text was originally a motto, then part of their code of conduct. After the 2015 corporate restructuring, parent Alphabet Inc. declared “Do the right thing” to be its motto, also being part of its code of conduct.
A December 2020 article by the Register reports:
“On Thursday Google was hit for the third time in as many months in the United States with an antitrust lawsuit, once again focused on the internet giant’s alleged monopolization of the search advertising market.
The legal challenge was filed in a District of Columbia federal court by Colorado Attorney General Phil Weiser on behalf of a coalition of 38 state Attorneys General. The states claim Google has engaged in anticompetitive conduct to maintain its dominance of the search advertising market, denying netizens the benefits of competition and harming advertisers with lower quality results and higher prices.”
A July 2021 report from Bloomberg says:
“Alphabet Inc.’s Google was sued by three dozen states alleging that the company illegally abused its power over the sale and distribution of apps through the Google Play store on mobile devices.”
These pieces of litigation have a way to go yet, but if it were true that Google was illegally abusing its power, that surely would not be doing the right thing. How does that sit with their code of conduct?
Note that, according to the Register article:
“The EU began its own antitrust inquiry into Google’s search ad business in 2010 and eventually targeted three Google businesses – Shopping, AdSense, and Android. In the years that followed, those investigations led to over €8bn in fines.“
You might argue that a company that’s been fined for antitrust activity might take care in its dealings. You might say that it’s business as usual today and, anyway, it’s all a matter of interpretation. But, even if you think there may be excuses for such behavior in that area, there are lots of corporations who have certainly not done the right thing in fields other than antitrust law. For example, take a look here.
In his excellent Locus piece Tech Monopolies and the Insufficient Necessity of Interoperability, Cory Doctorow says this:
“Corporate personhood is obviously a sham. In his dissent in Citizens United, Supreme Court Justice Stevens wrote that corporations have no claim to free speech rights because “corporations have no consciences, no beliefs, no feelings, no thoughts, no desires.” Companies may project a set of “corporate values,” but these values are a marketing strategy, not a set of deeply held convictions.”
As the author makes clear in his article, corporations rarely have your best interests at heart. Worth remembering.